Q&A

  • visit on the day

    To anticipate congestion, a waiting board will be set up at the entrance 30 minutes before opening. Please write your name and number of people there, and wait in the waiting room after opening.

    If there is a vacant seat after the reservation customer information, we will guide you in order.

    Depending on the timing, you may have to wait for more than 90 minutes. note that.

    What is a specific period?

    Due to the high congestion during long vacations, during the spring vacation, summer vacation, and winter vacation, we operate on weekends and holidays even on weekdays.

    On weekends and during certain periods, the nearby Nakahara Highway will be particularly crowded, so please allow plenty of time to come.

    Do you have a baby bed?

    A baby bed is available in the women's restroom.

    Is it true that there is a shuttle bus?

    Previously, a shuttle bus operated from Yamato Station, but the shuttle service ended in 2019.

    A 20-minute walk from Kozashibuya Station on the Odakyu Enoshima Line, or a taxi is convenient.

    Are there any dinosaurs that you can ride even if you don't meet the conditions for participating in dinosaur rides and dinosaur photo sessions?

    yes.

    If you are accompanied by someone from the house, you can take a photo while riding a triceratops in the photo space in the store (from July 25, 2023).

    Do you have a smoking area?

    The space with a bench near the entrance of our shop is open as a smoking space.

    All seats are non-smoking.

    If you smoke, please refrain from smoking anywhere other than on the benches, as pregnant women and children with weak bronchial tubes are also using it.

    In addition, Yamato City has penalties for smoking on the street, and it may cause inconvenience to nearby residents, so we ask for your understanding and cooperation.

  • Are there any children's chairs?

    there is

    What should I do about baby food and powdered milk?

    baby food

    It is okay to bring baby food for children who are not yet mature enough to eat our dishes , or packed lunches for those with severe food allergies .

    We do not charge a corkage fee, but as we are a restaurant, we ask that you refrain from bringing in other foods or drinks.

    Powdered milk

    During lunchtime, please use the hot water button on the coffee machine in the drink bar corner.

    Water is available from the cold tank.

    During dinner time, you are only allowed one drink, so please ask a nearby member of staff for hot water.

    Please note that it may take some time during busy periods.

    Can I bring in a cake?

    Yes you can.

    There is no special fee for bringing in items.

    Points to note when bringing

    ・Large sizes may not be able to be stored in our refrigerators.

    As we stock ingredients for our regular menu items, there may be no space in the refrigerator depending on the number of customers you visit. In that case, we will not be able to accept your luggage.

    ・Please bring your own candles.

    The surprise fireworks are only available to customers who have ordered a birthday plate, so please prepare the number of candles you would like to light yourself.

    ・Please serve yourself.

    Depending on how busy the restaurant is, it may take some time to prepare the side plates and dessert forks. Thank you for your understanding and cooperation.

    I can't get through on the phone at all...

    I apologize for not being able to respond immediately.

    If we are unable to reach you by phone, we will contact you by email.

    Email address : dinosaur@k-scc.co.jp