Q&A
visit on the day
To anticipate congestion, a waiting board will be set up at the entrance 30 minutes before opening. Please write your name and number of people there, and wait in the waiting room after opening.
If there is a vacant seat after the reservation customer information, we will guide you in order.
Depending on the timing, you may have to wait for more than 90 minutes. note that.
What is a specific period?
Due to the high congestion during long vacations, during the spring vacation, summer vacation, and winter vacation, we operate on weekends and holidays even on weekdays.
On weekends and during certain periods, the nearby Nakahara Highway will be particularly crowded, so please allow plenty of time to come.
Do you have a baby bed?
A baby bed is available in the women's restroom.
Is it true that there is a shuttle bus?
Previously, a shuttle bus operated from Yamato Station, but the shuttle service ended in 2019.
A 20-minute walk from Kozashibuya Station on the Odakyu Enoshima Line, or a taxi is convenient.
Are there any dinosaurs that you can ride even if you don't meet the conditions for participating in dinosaur rides and dinosaur photo sessions?
yes.
If you are accompanied by someone from the house, you can take a photo while riding a triceratops in the photo space in the store (from July 25, 2023).
Do you have a smoking area?
The space with a bench near the entrance of our shop is open as a smoking space.
All seats are non-smoking.
If you smoke, please refrain from smoking anywhere other than on the benches, as pregnant women and children with weak bronchial tubes are also using it.
In addition, Yamato City has penalties for smoking on the street, and it may cause inconvenience to nearby residents, so we ask for your understanding and cooperation.
Is there a chair for children?
I have
What should I do with baby food and powdered milk?
Baby Food
Our food is still Baby food for children who cannot eat due to their growth , Bring your own lunch due to severe food allergy symptoms Is ok.
There is no carry-on fee, but since our restaurant is a restaurant, please refrain from eating or drinking other than that.
Infant formula
At lunchtime, please use hot water from the hot water button on the coffee machine in the drink bar corner.
Water can be used from the cold tank.
At dinner time, we have a one-drink system, so please ask a member near you for hot water.
Please note that it may take some time during times of congestion.
Can I bring in a cake?
can.
There is no special carry-on fee.
Precautions when bringing
・ Large size may not be stored in our refrigerator.
Since our shop usually stocks ingredients for the menu, there is a possibility that there is no space in the refrigerator depending on the visit situation. In that case, we cannot keep it.
・ Please bring your own candles.
Fireworks for surprise production are limited to customers who have ordered a birthday plate, so please prepare as many candles as you want.
・ Please take care of yourself.
Depending on how crowded the store is, it may take some time to prepare a plate and a fork for dessert. Thank you for your understanding and cooperation.
I can't connect to the phone at all ...
We apologize for not being able to respond immediately.
If you cannot connect to the phone around business hours or during business hours, we will respond to customers who come to the store on the day with all the members, so we appreciate your understanding.
